Usage Recording

What Sporeline records about how you use the app, who handles it, how long it is kept, and the one-time acknowledgement.

Usage Recording

Sporeline records how the app gets used so bugs can be found and fixed, and so it is clear where people get stuck. It is on for every account, free or paid. Each person acknowledges it once, the first time they sign in.

What is recorded

Inside the signed-in app:

  • the pages you open
  • what you click
  • errors
  • a recording of what is on your screen inside Sporeline

On-screen text shows in the recordings: block IDs, names and numbers on the page.

What is never recorded

  • Anything you type. Passwords, form fields and search boxes are blanked in your browser before anything is sent.
  • API keys, webhook secrets, two-step sign-in codes and QR codes, and the Analytics workspace.
  • The parts of page addresses after ? or #.
  • Screens and clicks on the public pages: the website, sign-in, sign-up and these docs. Those pages count only a few steps, such as a page opened or the sign-up form sent, and never record the screen. The privacy policy lists each one.

The public pages’ cookie

Outside the EU, the UK and Switzerland, the public pages set one analytics cookie holding a random visitor ID, so we can tell which ad or link brought someone who signs up later. In the EU, the UK and Switzerland a small banner asks first, and if you decline, no cookie is set. If you signed up in a browser with that cookie, your earlier visits to the public pages are connected to your account only after you tick the acknowledgement below, never before. Your email and farm name are never sent from the public pages. To change your answer in the EU, the UK or Switzerland, clear both the cookies and the stored site data for sporeline.com and the banner asks again. Elsewhere, block cookies for sporeline.com in your browser; clearing them only removes the current ID, and the next visit sets a new one.

Who handles it and where

PostHog, a product analytics service, on servers in the United States. It is tied to a sign-in ID, your farm, your role and your plan, never your name or email. It is not used for ads and is never sold. PostHog is listed on the sub-processor registry.

How long it is kept

Screen recordings are kept for 30 days. Everything else is kept for 12 months. Then it is deleted.

The one-time acknowledgement

The first time you sign in, Sporeline shows a short notice with a checkbox. Tick the box and press Continue. That is recorded once, with the date and the version of the wording you read, and you go on to the page you were heading for.

You are asked again only if the wording changes. Everyone on your farm sees the notice the first time they sign in, whatever their role.

Nothing is recorded before you acknowledge it.

If you do not agree

Recording is part of using Sporeline, so the app needs the box ticked to continue. If you would rather not, press Sign out. Your account and your farm’s data stay exactly as they are. Questions go to chase@sporeline.com.

A written enterprise agreement can set its own terms.

Seeing your acknowledgement

Managers and Owners: go to Settings > Privacy > Usage recording. Any role can open the page directly at /settings/privacy/usage-recording. It shows the date you acknowledged, the version of the wording, and the current text.

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